Building a content moderation team Your online platform will pay a high price for hosting problematic user-generated content—even inadvertently. Customers […]

An online platform that hosts illegal or problematic content and does nothing about it will take a big reputational hit. […]

When you convert a prospect company from lead to customer, they can become one of your most profitable, meaningful and long-lasting customer relationships, and a huge vehicle for growth.

In our blog series so far we’ve looked at what the metaverse is (and what it isn’t), the potential for [...]

In the third blog in our series, Sandrine Asseraf, Group Managing Director Americas and ESG, is looking at how businesses can position themselves to be ready for the metaverse. She also looks at brands already staking their claim and what you can learn from them.

Webhelp is incredibly proud to win the Social Programme of the Year at the 2022 Global Sourcing Association Awards for our impact sourcing program.

We believe in actions not words. Webhelp are one of only 16 companies in the world which have achieved Binding Corporate Rules deemed ‘The Gold Standard’ for data processing.

In this second blog in our 6-part series, we’re looking what the metaverse could mean for consumers. Pascal Iakovou, Head of Social Media at Netino by Webhelp, examines how we already behave in metaversal spaces, and how the metaverse could change the way we do CX.

Enterprises have lost control of the B2B sales cycle

Enterprises have lost control of the B2B sales cycle