41 Articles and Podcasts
eBook: Trust, safety & content moderation: The coming storm

Enterprises have lost control of the B2B sales cycle

eBook: Content moderation & CX in the age of the metaverse

Enterprises have lost control of the B2B sales cycle

The accelerating transformation in B2B sales eBook

Enterprises have lost control of the B2B sales cycle

Five fast-track ways car manufacturers must improve CX now to secure long-term advantage through differentiation
SHAREA ‘perfect storm’ of global challenges has sent the automotive industry into turmoil – with manufacturers racing to respond to [...]
Webhelp scores a hat trick at the CCA Excellence Awards

Webhelp has picked up three top awards at this year’s prestigious 2022 Contact Centre Association (CCA) Excellence Awards. Taking home […]

Connecting biotech, healthtech and medtech – Webhelp to lead discussion at LSX World Congress 2022
SHAREWebhelp are delighted to be announced as an official partner at this year’s LSX World Congress, taking place in London [...]
Webhelp Partner at CCA Leaders’ Summit

We are delighted to announce our involvement as a partner in the 2022 Customer Contact Association (CCA) Leaders’ Summit, taking […]

Webhelp opens its doors to sustainable, refurbished Sheffield site

We’re delighted to unveil the exciting transformation of our Sheffield office, having invested in a series of green initiatives along the way.

Could a proper KYC strategy have prevented ‘The Tinder Swindler’?

Could a KYC procedure have avoided ‘The Tinder Swindler’ situation? Guillaume Casterman, Director International Projects & Knowledge at Webhelp KYC Services shares how dating apps can use KYC processes to prevent fraud.