English

30 Articles and Podcasts
Webhelp scores a hat trick at the CCA Excellence Awards

Webhelp has picked up three top awards at this year’s prestigious 2022 Contact Centre Association (CCA) Excellence Awards. Taking home […]

Connecting biotech, healthtech and medtech – Webhelp to lead discussion at LSX World Congress 2022
SHAREWebhelp are delighted to be announced as an official partner at this year’s LSX World Congress, taking place in London [...]
Webhelp Partner at CCA Leaders’ Summit

We are delighted to announce our involvement as a partner in the 2022 Customer Contact Association (CCA) Leaders’ Summit, taking […]

Webhelp opens its doors to sustainable, refurbished Sheffield site

We’re delighted to unveil the exciting transformation of our Sheffield office, having invested in a series of green initiatives along the way.

Could a proper KYC strategy have prevented ‘The Tinder Swindler’?

Could a KYC procedure have avoided ‘The Tinder Swindler’ situation? Guillaume Casterman, Director International Projects & Knowledge at Webhelp KYC Services shares how dating apps can use KYC processes to prevent fraud.

Webhelp Receives Prestigious Learning Award for their Onboarding Programme

Webhelp has been recognized at the prestigious 2022 The Learning and Performance Institute Awards,

UK Healthcare innovation continues to accelerate in 2022

Emma Bouché, Head of Healthcare, looks at how the seismic impact of COVID-19 has accelerated a culture of innovation within UK Healthcare.

Webhelp: Setting the agenda for BPO CX in Africa

Africa is a continent of near-limitless opportunity for a range of customer experience outsourcing services. Find out how Africa is setting the BPO agenda and how you can enter this market.

Altnets are hitting our streets, but are they here to stay?
SHAREWith vast investments currently being made by altnets on Fibre rollout, Peer Hackman, Managing Director, Telecommunication, Media & Technology at [...]
Webhelp to host talk at Retail Week’s Consumer Week 2022
SHAREWe are delighted to confirm we are taking part in a fireside chat for Retail Week’s Consumer Week 2022.   [...]