The end-to-end customer experience can be the difference between a good product or service, and an exceptional one.
This article was originally published as a byline by Herve Mazengod, online in Financial Derivative. You can almost hear […]
Recent years have seen the passing of serious new legislation to combat money laundering (and the various illegal activities it […]
Webhelp has picked up three top awards at this year’s prestigious 2022 Contact Centre Association (CCA) Excellence Awards. Taking home […]
We’re delighted to unveil the exciting transformation of our Sheffield office, having invested in a series of green initiatives along the way.
Could a KYC procedure have avoided ‘The Tinder Swindler’ situation? Guillaume Casterman, Director International Projects & Knowledge at Webhelp KYC Services shares how dating apps can use KYC processes to prevent fraud.
Webhelp has been recognized at the prestigious 2022 The Learning and Performance Institute Awards,
Emma Bouché, Head of Healthcare, looks at how the seismic impact of COVID-19 has accelerated a culture of innovation within UK Healthcare.
“The sun rises – The role and opportunities of B2B marketplaces in a post-Covid world”, goes further into the new development and opportunities for B2B marketplaces which played a key role in helping businesses continue their activities during the pandemic.
The process of knowing your customer, commonly shortened to KYC, describes the actions that organisations undertake to verify the identity of their customers.
Fraud and economic crime rates remain on record highs, negatively impacting many companies than ever before. And if you thought […]