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244 Articles and Podcasts
Webhelp to lead discussion around adoption of HealthTech Innovation at LSX World Congress

Now in its 9th year, the LSX World Congress is the leading partnering, strategy and investment event in Europe, with qualified 1:1 partnering at its core.

The B2B sales experience: how to build a successful journey

In this guide, we’ll show you how to build a robust journey that can deliver customer happiness and value from the first interaction (and even before that.)

[Whitepaper] One-stop shop platforms: are B2B marketplaces coming of age?

One-stop shop platforms: are B2B platforms coming of age?—download the study to learn about the challenges and opportunities for B2B marketplaces in 2023.

B2B Marketplace: 3 tips to support your sellers and boost your performance

One of the key success factor of B2B marketplaces is to support sellers, from onboarding to content management and customer relations.

How manual fallback can transform your customer onboarding
SHAREAny companies using automation to streamline their Know Your Customer (KYC) process, whether it’s to onboard B2C or B2B customers [...]
Betting: how Betconstruct successfully outsources its KYC

As we enter 2023, betting is on the rise: KYC is therefore becoming a critical issue for coping with large volumes of registrations. In addition, the sector is subject to constantly evolving regulations, particularly in the context of the fight against money laundering and the financing of terrorism. Another constraint on KYC is the need to deliver a great customer experience and the best possible conversion rate. In a meeting with an expert, David Ozararat, CEO France of the SoftConstruct group, he explains how Betconstruct (Vbet.fr/Partouchesport.fr/Barrierebet.fr) has been outsourcing its KYC operations to Webhelp KYC Services since 2019.

Fashion for export: the Fédération Française du Prêt à Porter Féminin’s three levers

Fashion brands can achieve great things in the export market. And they can rely on the Fédération Française du Prêt à Porter Féminin (French Federation of Women’s Ready-to-Wear – FFPAPF) to increase their chances of international success. Anne-Laure Druguet, Director of International Projects at the FFPAPF, tells us about three levers that Fashion brands can take advantage of right now.

AML/CFT: How to apply digitization to screening

The conflict in Ukraine has given rise to numerous assets freezing measures and increased vigilance in the screening of financial companies’ third-party databases. This is an opportunity to recall the fundamentals of AML/CFT (Anti-Money Laundering / Combating the Financing of Terrorism) screening as well as the latest contributions of digitisation in these processes.

Fashion: Benelux, an attractive market for brands & retailers

With almost 30 million consumers, Benelux is an underestimated market and represents a growth opportunity for domestic and foreign brands and retailers. Especially within the fashion industry, which is getting back on its feet after it was hit by the covid-crisis. Focus on Benelux with Kris Vijverman, Managing and Legal Director of Webhelp Payment Services Benelux, who shares his expert vision of the market.

[Back to basics] The foundations of a successful B2B marketplace: the seller management

As we enter Autumn 2022, wealth generated as a result of raising capital from investors incentivised by low ECB and […]

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