Analytics & managed services

94 Articles and Podcasts
Self-service CX: What’s best and next for chatbots and AI?
Our CIO Vincent Tachet recently took part in a round-table discussion about the role of self-service CX. In this blog, [...]
Protect dealers and buyers on secondhand car platforms

Secondhand car platforms are using digitalization to make their platforms more attractive for online customers.

Discover the 7th edition of our OneShot magazine on Technology

Technologies that facilitate the work of advisors, that improve the lives of customers, testimonials from international brands…

Protect dealers and buyers on classified ad platforms

Leveraging user-generated content is fast becoming a powerful and flexible tool to raise brand recognition.

Protect your community of dealers and buyers on marketplace and e-commerce platforms

Consumers are searching for companies they resonate with, that are capable of not only understanding their needs but also predicting them. Find out how to optimize the customer experience.

Impact of AI on online content moderation
SHAREWe have all heard about Artificial Intelligence (AI) and the numerous potentials impacts it will or already has on our [...]
Job platform match: attracting companies and job seekers using content management & moderation solutions
SHARE If the job-matching process is smooth, companies will trust your platform and so will job-seekers. The trust and safety [...]
Stricter content moderation policies puts pressure on social media platforms

The process of knowing your customer, commonly shortened to KYC, describes the actions that organisations undertake to verify the identity of their customers.

Digital content significance on second-hand car platforms

The process of knowing your customer, commonly shortened to KYC, describes the actions that organisations undertake to verify the identity of their customers.

Read the 6th edition of our OneShot magazine on Social Engagement
SHARE Our 6th edition of the OneShot is here! Download your OneShot Magazine Tick tock tick tock… Time is ticking [...]