Secondhand car platforms are using digitalization to make their platforms more attractive for online customers.
Technologies that facilitate the work of advisors, that improve the lives of customers, testimonials from international brands…
Leveraging user-generated content is fast becoming a powerful and flexible tool to raise brand recognition.
The process of knowing your customer, commonly shortened to KYC, describes the actions that organisations undertake to verify the identity of their customers.
The process of knowing your customer, commonly shortened to KYC, describes the actions that organisations undertake to verify the identity of their customers.
In 2019 the outlook for travel was fairly optimistic in comparison to some other major sectors. It was at a […]
Well before the COVID-19 pandemic began, the identification and protection of vulnerable customers was a significant focus for companies and […]
As part of our #servicereimagined series, Helen Murray, Chief Customer Solutions Officer for the UK Region, looks at how Artificial Intelligence […]
As the urgency for change and transformation intensifies in the post COVID landscape, Craig Gibson CCO for Webhelp UK, shares his […]
The business challenge facing the Webhelp UK Operational Learning and Development (Ops L&D) team, at the onset of the COVID-19 pandemic was truly exceptional. […]
Partnership is a huge part of the way we deliver services at Webhelp, and one of our four cultural pillars […]
The arrival of COVID-19 may have changed the travel industry forever. We’ve asked sector expert, and Webhelp Group Chief Sector […]
In a recent article from McKinsey Digital, several experts posed a number of key questions focusing on a digital-led recovery […]
In recent months digital communication has become much more prevalent and is now essential to many global sectors, so Andrew […]
The business landscape is rapidly changing due to the influence of COVID-19. Here we take an at-a-glance look at which […]