Digital services

130 Articles and Podcasts
Could a proper KYC strategy have prevented ‘The Tinder Swindler’?

Could a KYC procedure have avoided ‘The Tinder Swindler’ situation? Guillaume Casterman, Director International Projects & Knowledge at Webhelp KYC Services shares how dating apps can use KYC processes to prevent fraud.

Black Friday, reliability and attractiveness the key components for your online strategy

Black Friday is the busiest shopping holiday of the year. Consumer behaviors are shifting online to grab the best deal, and retailers must integrate an omnichannel strategy which strategically focuses on their digital content to provide a smooth and seamless experience.

Protect dealers and buyers on secondhand car platforms

Secondhand car platforms are using digitalization to make their platforms more attractive for online customers.

Webhelp Appoints Co-CEO of Digital Content Services
SHAREWebhelp Appoints Paul Danter Co-CEO of Digital Content Services to Lead Expansion in the Americas PARIS — October 5, 2021 [...]
5 Mistakes start-ups should avoid when building their B2B sales engine

When creating a B2B startup, a solid sales strategy is obviously a critical success factor. Rushing to build your B2B sales strategy…

Discover the 7th edition of our OneShot magazine on Technology

Technologies that facilitate the work of advisors, that improve the lives of customers, testimonials from international brands…

Protect dealers and buyers on classified ad platforms

Leveraging user-generated content is fast becoming a powerful and flexible tool to raise brand recognition.

Benefits of integrated Content Management for Retail

Discover how integrating content management can offer a smoother online experience for customers.

Data revolution: how APIs can and should accelerate your Digital Transformation
SHAREColin Clive, Director of Platforms & Engineering, looks at the history of APIs, and the value they can and should [...]
Impact of AI on online content moderation
SHAREWe have all heard about Artificial Intelligence (AI) and the numerous potentials impacts it will or already has on our [...]
Job platform match: attracting companies and job seekers using content management & moderation solutions
SHARE If the job-matching process is smooth, companies will trust your platform and so will job-seekers. The trust and safety [...]
Bots, Bias & Bigotry: safe scaling of AI
SHAREIn the first of our Risk & Innovation series, James Allen examines the barriers to overcome when scaling AI. Now [...]
Stricter content moderation policies puts pressure on social media platforms

The process of knowing your customer, commonly shortened to KYC, describes the actions that organisations undertake to verify the identity of their customers.

Innovation is necessary, safety is crucial
SHAREJames Allen, Webhelp’s Chief Risk & Technology Officer, introduces our new series taking a deep dive into risk and innovation. [...]
Digital content significance on second-hand car platforms

The process of knowing your customer, commonly shortened to KYC, describes the actions that organisations undertake to verify the identity of their customers.

Webhelp Ranked Highly Across all Aspects of Social Media by Leading Analyst NelsonHall
SHARE Firm announces host of analyst accolades  Paris, France , 11 February 2021   The leading global customer experience (CX) and business [...]
Americans distrust tech companies to moderate content online
SHAREWhere do we draw the line between freedom of speech and allowing misinformation to be broadcasted online? Content moderation is [...]
Read the 6th edition of our OneShot magazine on Social Engagement
SHARE Our 6th edition of the OneShot is here! Download your OneShot Magazine Tick tock tick tock… Time is ticking [...]
Legal frameworks of content moderation around the world (Part 3)
SHARE With an initial goal of curbing fake news and online hate, the NetzDG unfortunately, created a blueprint for internet [...]
Legal frameworks of content moderation around the world (Part 2)
SHARE Internationally, two documents provide freedom of expression protection. The first is Article 19 of the Universal Declaration of Human [...]

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