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88 Articles and Podcasts
Webhelp Achieves the ‘Gold Standard’ For Data Processing

We believe in actions not words. Webhelp are one of only 16 companies in the world which have achieved Binding Corporate Rules deemed ‘The Gold Standard’ for data processing.

Automation: a key element of the KYC strategy, and a necessary complement to human
SHAREFaced with increasingly demanding regulatory requirements and inspections, regulated institutions are required to apply the appropriate KYC (“Know Your Customer”) [...]
Sanctions, Embargo, Suspicious transactions, PPE… How to ensure the success of an AML/CFT project?
SHARE For a few months now, not a day goes by without hearing the words sanctions, embargo, seizure of assets. [...]
Could a proper KYC strategy have prevented ‘The Tinder Swindler’?

Could a KYC procedure have avoided ‘The Tinder Swindler’ situation? Guillaume Casterman, Director International Projects & Knowledge at Webhelp KYC Services shares how dating apps can use KYC processes to prevent fraud.

KYC: unlocking the Chinese puzzle to onboarding sellers on international marketplaces

The challenge is a familiar one: to build or develop your international marketplace, you must quickly take on tens of thousands of sellers from all countries, especially China. This involves setting up a KYC assessment process for these sellers that is effective and fully compliant. What’s the right solution? Setting up a digital platform allowing sellers’ files and their analysis in their original language to be collected, as explained by Alexandre Perrachon, Business Development Director of Webhelp KYC Services.

The 4 key indicators of a successful KYC remediation campaign

Knowing Your Customer (KYC) is at the heart of the challenges faced by regulated companies and financial institutions. In order to optimise the performance of a KYC remediation campaign, Guillaume Bru, Project Director at Webhelp KYC Services, recommends paying particular attention to 4 key indicators.

[Banking, Insurance, FinTech] KYC Remediation: how to outsource without sacrificing customer experience

The purpose of KYC remediation procedures, which regulated establishments may be required to carry out, is to upgrade client data and to ensure that it is compliant. Faced with large amounts of data to process under tight deadlines, many companies choose outsourcing.

B-Case – How does a bank manage KYC in a B2C marketplace… by using a non-dissuasive process?
Webhelp supported a major international bank to manage all financial flows for its B2C marketplace customers through its specialised internal [...]
Whitepaper: Using KYC to deliver competitive differentiation

The process of knowing your customer, commonly shortened to KYC, describes the actions that organisations undertake to verify the identity of their customers.

Identity verification meets our KYC proven strategies

Fraud and economic crime rates remain on record highs, negatively impacting many companies than ever before. And if you thought […]