As we enter 2023, betting is on the rise: KYC is therefore becoming a critical issue for coping with large volumes of registrations. In addition, the sector is subject to constantly evolving regulations, particularly in the context of the fight against money laundering and the financing of terrorism. Another constraint on KYC is the need to deliver a great customer experience and the best possible conversion rate. In a meeting with an expert, David Ozararat, CEO France of the SoftConstruct group, he explains how Betconstruct (Vbet.fr/Partouchesport.fr/Barrierebet.fr) has been outsourcing its KYC operations to Webhelp KYC Services since 2019.

The conflict in Ukraine has given rise to numerous assets freezing measures and increased vigilance in the screening of financial companies’ third-party databases. This is an opportunity to recall the fundamentals of AML/CFT (Anti-Money Laundering / Combating the Financing of Terrorism) screening as well as the latest contributions of digitisation in these processes.

Balancing technology, people and processes will be the key to getting Know Your Customer (KYC) right for the fintech sector.

We believe in actions not words. Webhelp are one of only 16 companies in the world which have achieved Binding Corporate Rules deemed ‘The Gold Standard’ for data processing.

Could a KYC procedure have avoided ‘The Tinder Swindler’ situation? Guillaume Casterman, Director International Projects & Knowledge at Webhelp KYC Services shares how dating apps can use KYC processes to prevent fraud.

The challenge is a familiar one: to build or develop your international marketplace, you must quickly take on tens of thousands of sellers from all countries, especially China. This involves setting up a KYC assessment process for these sellers that is effective and fully compliant. What’s the right solution? Setting up a digital platform allowing sellers’ files and their analysis in their original language to be collected, as explained by Alexandre Perrachon, Business Development Director of Webhelp KYC Services.

Knowing Your Customer (KYC) is at the heart of the challenges faced by regulated companies and financial institutions. In order to optimise the performance of a KYC remediation campaign, Guillaume Bru, Project Director at Webhelp KYC Services, recommends paying particular attention to 4 key indicators.

The purpose of KYC remediation procedures, which regulated establishments may be required to carry out, is to upgrade client data and to ensure that it is compliant. Faced with large amounts of data to process under tight deadlines, many companies choose outsourcing.

The process of knowing your customer, commonly shortened to KYC, describes the actions that organisations undertake to verify the identity of their customers.

Fraud and economic crime rates remain on record highs, negatively impacting many companies than ever before. And if you thought […]

As the urgency for change and transformation intensifies in the post COVID landscape, Craig Gibson CCO for Webhelp UK, shares his […]

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In a recent article from McKinsey Digital, several experts posed a number of key questions focusing on a digital-led recovery […]

In recent months digital communication has become much more prevalent and is now essential to many global sectors, so Andrew […]

The business landscape is rapidly changing due to the influence of COVID-19. Here we take an at-a-glance look at which […]

As part of our Game Changers series, Helen Murray, Chief Customer Solutions Officer for the UK region, looks at how […]