In this guide, we’ll show you how to build a robust journey that can deliver customer happiness and value from the first interaction (and even before that.)
ABM can be a highly lucrative alternative to standard B2B sales strategies. Get detailed insights into how to get it right.
Flawed data is slowing your business to business sales success. Download the eBook to learn about a new type of data-led B2B sales strategy.
Well before the COVID-19 pandemic began, the identification and protection of vulnerable customers was a significant focus for companies and […]
As part of our #servicereimagined series, Helen Murray, Chief Customer Solutions Officer for the UK Region, looks at how Artificial Intelligence […]
(Article published initially in French in Actionco.fr) Selling is hard. More than ever, marketing-commerce congruence is essential to accelerate growth by generating higher value qualified leads. While the first two thirds of the B2B customer journey is now in digital form, “it is essential to stimulate the customer as soon as he prepares to make a purchase, alone, online, […]
As the urgency for change and transformation intensifies in the post COVID landscape, Craig Gibson CCO for Webhelp UK, shares his […]
Partnership is a huge part of the way we deliver services at Webhelp, and one of our four cultural pillars […]
As fast fashion brand Boohoo adds more failing high-street brands to its online portfolio, sector expert Kellyann McCafferty, Account Director for […]
Understand the unsaid Humans remain the best in reading, interpreting and understanding content. Often times AI powered moderation fails to […]
The travel, tourism and hospitality industry has been hit hard by the impact of the COVID-19 outbreak. However, many countries […]
§ Section 230 Enacted in 1996, § Section 230 of the Communications Decency Act (CDA) states that “No provider or […]
The arrival of COVID-19 may have changed the travel industry forever. We’ve asked sector expert, and Webhelp Group Chief Sector […]