For many decades now, happiness and work weren’t necessarily associated with each other. Work was a place where employees got […]

While the production equipment was considered to be the greatest asset of a company during the 20th century, the most […]

Webhelp’s latest Disruptor Series Whitepaper, which highlights the impact of generational influences on CX. For the launch, Gillian Campbell, Chief People Officer UK […]

In preparation for the next chapter of our Disruptor Series, looking at the Generational factors within CX, Anne Marie Forsyth, […]

In the age of online fakery, can brands still inspire trust and communicate with integrity? David Pattman, Managing Director CX Services […]

Can quality CX provide a significant commercial edge for business? Here Webhelp Chief Customer Solutions Officer, Helen Murray, provides insight […]

Webhelp is delighted to sponsor Scotland’s first-ever national public art trail which is raising vital funds for children in hospital’s […]

Chloé De Mont-Serrat, General Manager of Netino, Webhelp’s digital and Social Media entity, looks at the future of content moderation, […]

In preparation for the next chapter of our Disruptor Series looking at the Generational factors within CX, Anne Marie Forsyth, […]

In the age of digital screening, AI data collation and the transformation of the market research industry, is there a […]

As the Millennials move steadily into their 20s and 30s, their successor Generation Z is emerging as a global consumer […]

Interview: Dave Rumble As a part of their strategic Partnership with Shop Direct, Webhelp UK launched a highly innovative approach […]

Artificial intelligence, combined with Automation, has an incredible ability to simplify and perform tasks like ordering, searching and reporting. But […]

Author: Sam Phin, Solutions Consultant, Webhelp The CX Exchange for Retail is the annual meeting place for the most senior […]

Author: Ethel Graff, Account Director, Webhelp The Webhelp team returned from a very successful visit to the EU Digital Travel […]

With revenue generation being a top priority for salespeople, companies do their best to account for the working hours their […]

Author: Helen Murray, Chief Customer Solutions Officer at Webhelp UK Here Helen Murray, Chief Customer Solutions Officer at Webhelp, reflects […]

Author: Nora Boros, Global Director, Webhelp Webhelp’s Global Director Nora Boros looks forward to presenting at the 2019 Digital Travel […]

Author: Guest Interview: Karen Yates Everyone at Webhelp is deeply honoured to support the incredible work of Together for Short Lives […]

Author: Ewan McKay, Marketing and Communications Manager, Webhelp The recent YouGov study commissioned by Webhelp, illustrated a strong preference for […]