Many experts have called for a pause in the ongoing development of artificial intelligence (AI). They argue that we are […]
Kelvin Middleton, Webhelp’s Chief Technology Officer, outlines the benefits – and risks of virtualisation in business growth.
Technologies that facilitate the work of advisors, that improve the lives of customers, testimonials from international brands…
In 2019 the outlook for travel was fairly optimistic in comparison to some other major sectors. It was at a […]
Well before the COVID-19 pandemic began, the identification and protection of vulnerable customers was a significant focus for companies and […]
As part of our #servicereimagined series, Helen Murray, Chief Customer Solutions Officer for the UK Region, looks at how Artificial Intelligence […]
As the urgency for change and transformation intensifies in the post COVID landscape, Craig Gibson CCO for Webhelp UK, shares his […]
The business challenge facing the Webhelp UK Operational Learning and Development (Ops L&D) team, at the onset of the COVID-19 pandemic was truly exceptional. […]
Partnership is a huge part of the way we deliver services at Webhelp, and one of our four cultural pillars […]
As fast fashion brand Boohoo adds more failing high-street brands to its online portfolio, sector expert Kellyann McCafferty, Account Director for […]
The travel, tourism and hospitality industry has been hit hard by the impact of the COVID-19 outbreak. However, many countries […]
In a recent article from McKinsey Digital, several experts posed a number of key questions focusing on a digital-led recovery […]
In recent months digital communication has become much more prevalent and is now essential to many global sectors, so Andrew […]
The business landscape is rapidly changing due to the influence of COVID-19. Here we take an at-a-glance look at which […]
Did you know that since the onset of the Covid-19 pandemic Facebook’s daily active users have gone well over 1.73 […]
As insurance firms compete to adapt to swiftly changing consumer demands and the prospect of an economic downturn in the […]
The way we work, communicate, socialise and shop is undergoing a period of radical and swift change. Planned strategies are […]