Protect dealers and buyers on secondhand car platforms

Secondhand cars have seen considerable growth since 2020. With used-car retailers using digitalization to make their offerings more attractive on their platforms: from photos to video demonstrations, states Motor Intelligence.

With car dealers and private sellers uploading content, it’s vital these platforms provide a safe and seamless journey for customers. This requires a balance of technology and human intervention to manage the journey at each step.

This paper looks at some of the pain points on secondhand car platforms, key industry insights, and how Webhelp can offer a comprehensive and game changing solution with experts in digital services.