Three employees from Webhelp’s Sheffield contact centre have received awards at the leading global customer experience firm’s annual Star Awards ceremony. Customer Advisor, Ahmed Al Ahdal, was recognised as The Rising Star of the Year; Cheryl Hawke, Senior People Advisor, as Role Model of the Year in a support role,and Sarah Young, Customer Advisor, as The Shining Star of the Year.

The awards, presented at a 1960s themed gala dinner and party in Liverpool at St George’s Hall, were created eight years ago to recognise excellence across the business at a team and individual level.

Ahmed Al Ahdal was chosen as The Rising Star of the Year for the talent he has shown coaching and developing his team. Cheryl Hawke was recognised for her sustained excellent performance, flexibility and commitment as Role Model of the Year, and Sarah Young was chosen for The Shining Star of the Year for her hard work, commitment and dedication to her role.

David Turner, CEO of Webhelp UK, India and SA, said:

“Although fairly new to the role of Team Coach having only been promoted in January ’18, Ahmed has shown that he is a rising star by ensuring the team understands webchat and delivers great performance.

“We chose Cheryl as our Role Model of the Year as it rewards our most inspirational or motivational colleague, who displays great leadership qualities. This is something that Cheryl has demonstrated since joining the business in 2015.

“Sarah has grown hugely in her role as a trainer over the last seven months. She has developed her skills and techniques by taking on board advice and feedback, striving to improve and always looking for ways to progress. A real shining star of the year.

“We always say that Webhelp is only as good as the people we employ, so it is incredibly important to recognise and reward all of these great examples of excellence.”

In recognition of their achievements, each employee received a cheque for £1000.

Pic cap: Customer Advisor, Ahmed Al Ahdal, Rising Star of the Year; Cheryl Hawke, Senior People Advisor, Role Model of the Year in a support role; and Sarah Young, Customer Advisor, The Shining Star of the Year.

ENDS

Press information:

Ewan McKay, Marketing and Communications Manager at Webhelp, on +44(0)7980 411230, ewan.mckay@uk.webhelp.com