This eBook will explore the different benefits of convenience (digital and self-service automation tools) and conversation (human interaction) and how each can generate
considerable value when applied correctly

After speaking at TrustCon, Co-CEO of Digital Content Services, Paul Danter, shares 5 common myths about trust and safety.

Find out how can you manage the inherent risks user-generated content poses while reaping the substantial benefits.

Get an overview of everything you need to know and do to build and develop an effective in-house content moderation team of your own.

Find out about the dangers moderators face, and the measures industry leaders are taking to ensure they are protected and supported.

Everything you need to know about using human content moderators to keep your platform, users and brand reputation safe online.

This guide explains the pros and cons of both in-housing and outsourcing content moderation, as well how to find the right partner.

Find out how to evaluate the best content moderation approach for your platform & answer your most fundamental questions.

Read the guide to get a crash course in trust and safety and learn about best practices for building an effective team.

Webhelp’s partnership with The Sandbox gaming community will provide in-game support services, helping onboard and safeguard the players, creators, and partners.

Webhelp is committed to the Trust and Safety Professional Association practices to protect and empower content moderators.

With billions of active users online every day, it’s vital we safeguard platforms from harmful content and misinformation – we can’t do this without our content moderators. Their well-being is a top priority, and we must protect them so they can protect our online communities.

Secondhand car platforms are using digitalization to make their platforms more attractive for online customers.

Leveraging user-generated content is fast becoming a powerful and flexible tool to raise brand recognition.

Discover how integrating content management can offer a smoother online experience for customers.

Consumers are searching for companies they resonate with, that are capable of not only understanding their needs but also predicting them. Find out how to optimize the customer experience.