content moderation

16 Articles and Podcasts
TrustCon 2022: busting 5 common myths about trust and safety

After speaking at TrustCon, Co-CEO of Digital Content Services, Paul Danter, shares 5 common myths about trust and safety.

Webhelp partners with leading certification company SGS for global trust and well-being initiative
SHAREParis, France – 13 October 2022 – Webhelp, a leading global provider of customer experience and business services, has partnered [...]
Moderating User Generated Content

Find out how can you manage the inherent risks user-generated content poses while reaping the substantial benefits.

How To Build Your Own Content Moderation Team

Get an overview of everything you need to know and do to build and develop an effective in-house content moderation team of your own.

Protecting the Wellbeing of Content Moderators

Find out about the dangers moderators face, and the measures industry leaders are taking to ensure they are protected and supported.

Human Content Moderation: Why It Matters, and How to Approach It

Everything you need to know about using human content moderators to keep your platform, users and brand reputation safe online.

Outsourcing Content Moderation

This guide explains the pros and cons of both in-housing and outsourcing content moderation, as well how to find the right partner.

The ultimate guide to content moderation

Find out how to evaluate the best content moderation approach for your platform & answer your most fundamental questions.

Trust and safety: Why it matters and how to get it right

Read the guide to get a crash course in trust and safety and learn about best practices for building an effective team.

Webhelp Chosen by The Sandbox to Help Design the Future of Metaverse Community Engagement

Webhelp’s partnership with The Sandbox gaming community will provide in-game support services, helping onboard and safeguard the players, creators, and partners.

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