Gaming
9 Articles and Podcasts
gamescom 2023 – Recap & Lessons Learned
gamescom, the world’s biggest games event in Cologne, Germany, took place from August 23 to 27, attracting a stunning 320,000 […]
Bridging the Player Experience Gap – Part 3: An Outsourcing Guide for Gaming Companies
Player experience in the world of video games is no longer just about the game itself. It refers to the […]
Bridging the Player Experience Gap – Part 2: Technology
In the fast-paced, dynamic landscape of video games, player support has evolved from a cost center into a strategic element […]
Bridging the Player Experience Gap – Part 1: Talent
In the dynamic world of video games, delivering a captivating and immersive player experience is crucial to the success of […]
Defining the Player Experience Gap – Why Gaming Companies Need to Level Up Player Engagement
The negative effects of inadequate player support can be detrimental to both players and gaming companies. Investing will help to ensure a positive player experience, foster player satisfaction, and build a strong and loyal player base.
Webhelp and The Sandbox win Top Corporate Partnership award
Webhelp and The Sandbox Win Top Corporate Partnership At the 2022 European Metaverse Awards
The Metaverse Vs. The Hype: What does your CX team look like in the metaverse?
In the sixth and final blog in our series cutting through the metaverse hype, we’re looking at the changes that [...]
The Metaverse Vs. The Hype: What does the metaverse mean for customer experience?
In the fifth in our blog series cutting through the metaverse hype, we’re looking at what’s in store for customer [...]
Webhelp Chosen by The Sandbox to Help Design the Future of Metaverse Community Engagement
Webhelp’s partnership with The Sandbox gaming community will provide in-game support services, helping onboard and safeguard the players, creators, and partners.
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