Metaverse

10 Articles and Podcasts
The Metaverse Vs. The Hype: What does your CX team look like in the metaverse?
In the sixth and final blog in our series cutting through the metaverse hype, we’re looking at the changes that [...]
How can we enter the metaverse today?
In the next blog in our series cutting through the metaverse noise, we’re taking a break from our regular schedule [...]
The Metaverse Vs. The Hype: What does the metaverse mean for customer experience?
In the fifth in our blog series cutting through the metaverse hype, we’re looking at what’s in store for customer [...]
The Metaverse Vs. The Hype: How will it change the world of work?
In our blog series so far we’ve looked at what the metaverse is (and what it isn’t), the potential for [...]
The Metaverse Vs The Hype: What do brands need to know?

In the third blog in our series, Sandrine Asseraf, Group Managing Director Americas and ESG, is looking at how businesses can position themselves to be ready for the metaverse. She also looks at brands already staking their claim and what you can learn from them.

The Metaverse Vs The Hype: What’s really in it for consumers?

In this second blog in our 6-part series, we’re looking what the metaverse could mean for consumers. Pascal Iakovou, Head of Social Media at Netino by Webhelp, examines how we already behave in metaversal spaces, and how the metaverse could change the way we do CX.

eBook: Content moderation & CX in the age of the metaverse

Getting trust, safety and other CX issues right is crucial for business. Download the eBook to learn about content moderation & Web 3.0.

The ultimate guide to content moderation

Find out how to evaluate the best content moderation approach for your platform & answer your most fundamental questions.

The Metaverse: Let’s cut through the noise
In this 6-part blog series, we’re going to explore why everyone’s talking about the metaverse, and why it matters. Think [...]
Webhelp Chosen by The Sandbox to Help Design the Future of Metaverse Community Engagement

Webhelp’s partnership with The Sandbox gaming community will provide in-game support services, helping onboard and safeguard the players, creators, and partners.

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