travel industry

3 Articles and Podcasts
How to speak their language: Changing the game in multilingual CX

Eliana Angelova, Managing Director for the Travel, Leisure and Hi-Tech sectors, looks at how we can blend human interactions with technology and AI through multilingual customer support.

Why (and how) CX automation can be a game-changer for the travel industry

Santiago Rossi, Operations VP, looks at the role automation can play in improving customer experience for the travel industry.

What’s the state of the [travel] nation?
In this next blog in our travel series, we’ll be hearing from Nora Boros, Chief Sector Growth Officer, who looks [...]

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