travel

5 Articles and Podcasts
How the travel industry can level-up with personalization (and unlock its possibilities)

Personalization can be the travel industry’s secret weapon in attracting and retaining traveling customers. How many of us remember these […]

Why (and how) CX automation can be a game-changer for the travel industry

Santiago Rossi, Operations VP, looks at the role automation can play in improving customer experience for the travel industry.

What’s the scale of the skills challenge in the travel sector – and what can be done about it?

There’s a global skills shortage across plenty of sectors in 2022, but arguably nowhere is it more acute than in […]

What’s the state of the [travel] nation?
In this next blog in our travel series, we’ll be hearing from Nora Boros, Chief Sector Growth Officer, who looks [...]
Travel is recovering, but the industry now needs a renewed focus on customer experience
In our new travel blog series, we’re going to be looking at the state of the travel industry after a [...]

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