This eBook will explore the different benefits of convenience (digital and self-service automation tools) and conversation (human interaction) and how each can generate
considerable value when applied correctly
A blend of human moderators and AI on the frontline is essential for a strong solution that can cope with the volume of online content that needs to be checked.
After speaking at TrustCon, Co-CEO of Digital Content Services, Paul Danter, shares 5 common myths about trust and safety.
Read the guide to get a crash course in trust and safety and learn about best practices for building an effective team.
Webhelp is committed to the Trust and Safety Professional Association practices to protect and empower content moderators.