trust and safety

8 Articles and Podcasts
Key takeaways: what we discussed in our recent Trust & Safety meet-up

We held our first Trust and Safety meet-up for European professionals recently in Concentrix + Webhelp’s Paris offices. Our array […]

Optimize customer experience relying on a sustainable content moderation team

This eBook will explore the different benefits of convenience (digital and self-service automation tools) and conversation (human interaction) and how each can generate
considerable value when applied correctly

Building Trust & Safety Leveraging Both Humans And AI

A blend of human moderators and AI on the frontline is essential for a strong solution that can cope with the volume of online content that needs to be checked.

TrustCon 2022: busting 5 common myths about trust and safety

After speaking at TrustCon, Co-CEO of Digital Content Services, Paul Danter, shares 5 common myths about trust and safety.

Webhelp partners with leading certification company SGS for global trust and well-being initiative
SHAREParis, France – 13 October 2022 – Webhelp, a leading global provider of customer experience and business services, has partnered [...]
The ultimate guide to content moderation

Find out how to evaluate the best content moderation approach for your platform & answer your most fundamental questions.

Trust and safety: Why it matters and how to get it right

Read the guide to get a crash course in trust and safety and learn about best practices for building an effective team.

Webhelp commits to bringing Content Moderation to the next level by being the first BPO to join the Trust & Safety Professional Association

Webhelp is committed to the Trust and Safety Professional Association practices to protect and empower content moderators.

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