The Webhelp Group, covering all 60+ countries, has been awarded the silver medal in the EcoVadis Sustainability Rating. This achievement has allowed the company to enter the top 10% of the 90K+ companies rated globally by Ecovadis.

EcoVadis provides sustainability ratings across the world, covering all continents, to 90k+ companies in a wide range of sectors, since 2007. The EcoVadis Rating covers a broad range of non-financial management systems including Environmental, Labor & Human Rights, Ethics and Sustainable Procurement impacts. Each company is rated on an evidence-based assessment and awarded medals (bronze, silver or gold) when applicable.

This is the 2nd time that Webhelp has participated in the certification and, this year, our rating was 15 points higher than in 2022, as a result of the efforts of our global and local ESG teams, ambassadors and all the passionate game-changers in improving on all measured KPIs and is the 2nd recognition in just 1 month, on this domain, after April’s EY’s Risk Transformation Awards for impact sourcing.

For Hanae Chino, Webhelp Group’s ESG Strategy Director, “this EcoVadis Silver certification is important because it shows, in an objective and measurable way, that the hard work teams have put in ESG in the last year has a concrete impact (vs. the bronze medal of the previous year). We constantly identify strengths as well as improvement areas in which we will continue to progress.

Our journey with EcoVadis demonstrates that, worldwide, Webhelp is a passionate and committed partner, true to our ambition to make our growth even more inclusive and sustainable,” says Sandrine Asseraf, Group Managing Director, Webhelp.

There are many reasons why businesses need to consider incorporating an ESG strategy into their operations. By doing so they can demonstrate responsible behavior toward the environment and society at large whilst ensuring good corporate governance practices are met thus giving them competitive advantage over other companies across various industries. Webhelp has taken a very proactive approach regarding its ESG strategy because it understood, early in the game, how crucial it was to have an action plan deployed globally and acted locally, to take the right steps towards having a great ESG score. This way, we are creating a better company, overall, for and with both Webhelpers, clients and partners.