Webhelp is pleased to announce the appointment of Eliana Angelova as Managing Director within the UK Growth team. 

Eliana will focus her immediate attention on clients within the Hi-Tech / Hi-Growth and Travel sectors, bringing Webhelp’s broad range of CX transformation, technology and delivery capabilities to these strategic growth markets for the business. 

Eliana brings over 15 years of professional experience, gained in both large corporate and start-up organisations, having previously held senior leadership roles with Capita Software, IAG Loyalty and the Acuris Group.  Her sector expertise spans travel, BPO, software, fintech and investment banking, where she led global teams across sales, marketing, customer success and account management. Eliana holds an MBA from the Rotterdam School of Management, Erasmus University, and an executive diploma from Harvard Business School. 

Commenting on her new role, Eliana Angelova said: 

 “I am delighted to have joined Webhelp at such an exciting time  for  the company’s growth journey. Together with the rest of the senior leadership team, I look forward to identifying new opportunities through the design of innovative CX and BPO solutions, which can engage and support our clients in an ever-changing global business environment.” 

 Jonathan Shawcross, Chief Growth Officer at Webhelp, added: 

“Eliana is a fantastic addition to our business and my senior leadership team.  She brings a wealth of knowledge and expertise from across both the travel  and high-tech sectors, so it’s with great pleasure that we welcome Eliana to our team.”