We’re pleased to announce the appointment of Emma Bouché as Head of Healthcare for Webhelp in the UK.

Emma joins the business with extensive international experience in creating and scaling business segments for a large corporate and private equity-backed start-up. She has spent 15 years with General Electric (GE) where she had several leadership roles focused on Healthcare across marketing, finance and commercial. Most recently she led GE’s current business transformation, from selling products to value based integrated solutions.

“I’m incredibly excited to combine my experience scaling value-based solutions and my passion about healthcare with Webhelp’s expertise to expand its presence in Healthcare to the UK” said Emma. “I look forward to working with the team to help design and deliver journeys to shape patient-centered experiences. I’ve been so impressed by the unique entrepreneurial spirit and culture that I see across all areas of the business which I’m delighted to now be a part of.”

A commercially astute leader with extensive international experience in creating and growing business segments, Emma has worked in Europe and the United States of America, honing her industry expertise in Healthcare, Energy and more recently in Vertical Farming.

Commenting on the appointment, Webhelp’s Chief Customer Solutions Officer Helen Murray said:

Emma is a fantastic addition to our business and senior leadership team, bringing a growth mind-set along with her exceptional knowledge and expertise in the Healthcare sector. I think I speak on behalf of everyone when I say we’re thrilled to welcome Emma to our team as she develops our strategy to grow our presence in the sector in the UK.”

Emma will extend the reach of Webhelp to the healthcare sector in the UK by developing partnerships with Pharmaceutical and Med-Tech companies as well as Start-up and Public Health Agencies to develop Go-To Market solutions, and Patient support programs.

As a key strategic market for the business, we’re able to combine our outstanding Customer Experience track record with Healthcare Expertise, to offer the industry innovative solutions to promote products, demonstrate outcomes and create better patient and Healthcare provider user experiences.