Leading global customer experience expert Webhelp has celebrated 110 years of dedicated customer service from a total of 11 Kilmarnock-based colleagues at a gala dinner at Cameron House Hotel, Loch Lomond, on Saturday, May 6.

10 years service - Kilmarnock - small

The colleagues were each rewarded for 10 years of service to the business, its clients and their customers.

Webhelp’s chief operating officer, Andy Doig, was on hand to present the awards. He said: “I am tremendously proud to be able to recognise 11 people from our Kilmarnock site for 10 years of hard work and dedication to our business.

“Sometimes people have the impression that contact centre work is just something you do until a better option comes along. This is proof that people can build genuinely satisfying and rewarding careers with Webhelp and in the contact centre industry.

“The people we have recognised tonight work in different parts of the business, from customer service advisors to operations managers, and this shows that there are a range of career options available to people at Webhelp.

“Our people are our most important asset and Webhelp is extremely grateful to these role models for their commitment and support. I look forward to celebrating with them again in another five years!”


The Long Service Award winners and their partners were invited to attend a special evening at the famous Cameron House Hotel on the shores of Loch Lomond, hosted by Andy Doig and Webhelp’s people director, Gillian Campbell.

They were given a certificate, a £40 voucher to spend at Cameron House Hotel and a voucher for £100.

The full list of Kilmarnock-based long service award recipients is:

10 years’ service

Frances Blackshaw    –        Contact centre associate               –        Kilmarnock

Gillian Bland             –        Team leader                               –        Kilmarnock

Marion Gilchrist         –        Contact centre associate               –        Kilmarnock

Rodger King             –        L&CD business partner                  –        Kilmarnock

Darran Logie            –        Contact centre associate               –        Kilmarnock

Andrew McIntyre      –        Senior IT technician                      –        Kilmarnock

Robert Paterson       –        Contact centre associate               –        Kilmarnock

Amanda Burns         –        Operational support co-ordinator     –        Kilmarnock

Gary Strachan          –        Operations manager                     –        Kilmarnock

Cherie Templeton      –        Deputy operations manager           –        Kilmarnock

Fiona Wallace           –        Contact centre associate               –        Kilmarnock


Picture caption: Webhelp’s chief operating officer, Andy Doig (far left) and people director, Gillian Campbell (far right) celebrate with some members of the team from Kilmarnock.