Leading global customer experience and business process outsourcer, Webhelp, has recognised the top talent from across its UK sites at its seventh annual Star Awards.

CEO Special Award


There were 12 awards up for grabs and the winners were announced at a Cirque du Soleil themed gala dinner and party at Edinburgh’s The Hub.

The awards recognise excellence at a team and individual level and also celebrate those colleagues who have made a difference to their local communities.

David Turner, CEO of Webhelp UK, India and SA, said: “Our people are our most important asset. Without great people we wouldn’t be able to deliver the excellent levels of customer experience that we do for our clients and their customers, so I believe it is very important to reward the people in our business who are leading the way in this.

“It makes me extremely proud to hear the fantastic stories from all of the people nominated for these awards. These are truly committed and dedicated people and they are a credit to Webhelp.”

The winners each receive a cheque for £1,000 – and in the case of the Making a Difference Award, the charity also receives a cheque for £1,000. The runners up in the Making a Difference Award receive a cheque for £500 for their charity.

The full list of awards is:

Brightest Star                  –        Megan Rose Bell       –        Falkirk

CEO Special Award           –        Sainsbury’s              –        Glasgow and multiple

Ops and Project Team

Making a Difference         –        Terry Mason            –        Dearne Valley

Rotherham Talking Newspaper

Team of the Year             –        First Utility               –        Dearne Valley

People Leader of the Year–         Simona Rosca          –        Dearne Valley

(team leader)

People Leader of the Year–         Natasha Sanders      –        Kilmarnock

(non-team leader)

Making a Difference         –        Kirsten Stewart        –        Kilmarnock

(runner up)                                 Ayrshire Hospice

Rising Star                       –        John Abbott             –        Cardiff

Shining Star                     –        Rebecca Thomas      –        Cardiff

WOW Factor                    –        Michelle Gray           –        Sheffield

Making a Difference         –        Jonathon Lawery      –        Sheffield

(runner up)                                 Salvation Army

Role Model of the Year     –        Craig Bunting           –        Derby


Role Model of the Year     –        Jay Fell                   –        Homeworker


Spirit of Webhelp             –        Michael Redpath       –        Homeworker


Team of the Year – First Utility
Simona Rosca – People Leader of the Year (team leader)
Jonathon Lawery – Making a Difference Award, runner up
Kirsten Stewart – Making a Difference Award runner up
Craig Bunting – Role Model of the Year (operations)
John Abbott – Rising Star
Rebecca Thomas – Shining Star
WOW factor award received on behalf of Michelle Gray
Natasha Sanders – People Leader of the Year (non team leader)
Making a Difference Award Winner – Terry Mason

Michael Redpath – The Spirit of Webhelp

Megan-Rose Bell – The Brightest Star

Jay Fell – Role Model of the Year (support)