Webhelp is back at MoneyLIVE Summit 2023 for a fireside chat on onboarding strategies

We are delighted to be back at this year’s MoneyLIVE Summit taking place on the 8th-9th March at the QEII Centre in London. We’ll be participating in a fireside chat around the topic of onboarding strategies and sharing our experiences on how to deliver a valuable onboarding journey through a customer focused lens. 

This exciting event welcomes leaders in the financial services sector to learn, boost innovation, and build ground-breaking partnerships, keeping them at the top of their game. We anticipate a diverse group of engaging speakers having discussions on the sector’s hottest topics. 

Representing Webhelp are Jonathan Cowey, Regulated Services Director, Brandon Aitken, Director of Global Business Development, Michael Budden, Financial Services & KYC Programme Director, and Victoria Butcher, Client Partner at Gobeyond Partners (part of Webhelp group).

Commenting on the event Brandon Aitken said:

“We’re looking forward to listening to insightful discussions and joining innovative leaders to share our expertise in customer-first onboarding strategies and creating partnership opportunities.”

On day 2, Jonathan Cowey alongside Claire Maillet, Head of Financial Crime Operations at Ziglu, will join Kevin Mountford, Chief Executive Officer at Raisin for a fireside chat to discuss the future of onboarding. This will involve themes around customer expectations, Know-Your-Customer (KYC), and balancing regulatory change with cost efficiency.

Jonathan Cowey added:

“There has never been such an important time to get customer onboarding right and I’m looking forward to the discussions to try and help simplify and bring forward some best in class perspectives.”

Check out our social media to stay up to date on event highlights and key takeaways.

To learn more about key financial services trends in 2023, read Michael Budden’s latest thought leadership piece here.