An exciting Awards season lies ahead for leading global Customer Experience (CX) and Business Process Outsourcing (BPO) expert, Webhelp, which has been named as a finalist eighteen times across five different awards programmes.
Firstly, Webhelp has been recognised by the UK Customer Experience Awards which will be held at Wembley stadium on Thursday, 11th October. Now in its 9th year, the awards have grown to become one of the biggest CX events in the world. 22 all-inclusive categories aimed at both B2B and B2C ensure that SMEs and large organisations are recognised for their inspiring CX innovations.
Webhelp is a finalist in two categories:

  • Best Contact Centre Large – Webhelp and sky (Larbert)
  • Best Contact Centre Small – Rothesay

Secondly, the Hr NETWORK Awards, which will be held in Glasgow’s Hilton Hotel on the 8th November has shortlisted Webhelp for three categories. Now in their 12th year, The Hr NETWORK (SCOTLAND) National Awards are designed to recognise, acknowledge and reward the champions of the Scottish HR profession. Webhelp is proud to be a finalist for:

  • CEO of the Year
  • Attraction and Resourcing of the Year
  • HR Specialist of the Year

On Monday, 12th November, the Engage Awards take place at the Westminster Park Plaza. The Engage Awards recognise the very best in customer and employee engagement with Webhelp a finalist in two categories:

  • Best Outsourcing Partnership – Webhelp and sky (Larbert)
  • Best Contact Centre – Webhelp and sky (Larbert)

On Thursday, 15th November, it’s the turn of the CCA Excellence Awards, which will be held once again at the Hilton in Glasgow. Aimed at recognising world class professional achievement in customer service, these awards are judged by a panel of experts from a range of specialisms and sectors, with the final decision being made by a 20-strong judging committee. Webhelp is a finalist in the following categories:

  • Excellence in BPO Collaboration – Webhelp and sky
  • Excellence in BPO Collaboration – Webhelp and Vodafone
  • Excellence in BPO Collaboration – Webhelp and Unilever
  • Team of the Year, BPO and Outsourcing – Webhelp and Boots
  • Team of the Year, BPO and Outsourcing – Webhelp and sky sales

Last but not least, Webhelp is a contender for the ECCCSA (European Contact Centre and Customer Service Awards) which will be held at Evolution in London’s Battersea Park on Tuesday, 27th November. Now in their 18th year these awards are the largest and longest running awards in the customer contact industry. Webhelp has received six nominations in the following categories:

  • Best Outsourcing Partnership +150 seats – Webhelp and sky
  • Best Outsourcing Partnership +150 seats – Webhelp and Vodafone
  • Best Outsourced Contact Centre – Webhelp and sky (Larbert)
  • Best Contact Centre Large – Webhelp and sky (Larbert)
  • Best Quality Team – Webhelp
  • Best Contact Centre Medium – Rothesay

CEO of Webhelp UK, India and SA, David Turner, said:

“We are absolutely delighted that Webhelp has been nominated for so many awards by these prestigious organisations. With a variety of clients across different sectors, Webhelp is really able to demonstrate how much we care about our people, our clients and their customers, and the communities in which we operate. I am very proud that our people are doing such a fantastic job and I would like to thank everyone involved in gaining these nominations!”

 
ENDS
Press information:
Ewan McKay, Marketing and Communications Manager at Webhelp, on +44(0)7980 411230, ewan.mckay@uk.webhelp.com