Webhelp South Africa launches unique leadership diversity programme in partnership with the University of Stellenbosch Business School

Webhelp SA leadership diversity programmeOn Heritage Day, Webhelp South Africa and the University of Stellenbosch Business School are delighted to announce an innovative new educational partnership.

Webhelp, a global leader in customer experience and business solutions, is collaborating with the university to develop an inclusive and accredited route into future business leadership, which aims to fully reflect the rich diversity and culture of the country.

The collaboration is another step in Webhelp’s investment in South Africa and the University of Stellenbosch Business School is an ideal partner. The university provides highly-regarded academic credentials and is ‘triple crown accredited’ an accolade given to only 1% of business schools worldwide.

This in-house, bespoke leadership acceleration programme will create a sustainable skill-based pipeline, to promote the development of equity candidates within various levels of leadership. The course will deliver a blended approach, combining formal education, in-role experience and relationship building. It will be available to a range of Webhelp employees from all academic stages and backgrounds.

David Turner, Webhelp CEO for the region, added his support to this approach by saying:

“As a people first business, Webhelp is fully committed to diversity and inclusivity, which starts with giving all our people the skills, confidence and opportunity to fulfill their potential. Together we are actively working towards making sure our leadership teams of the future reflect the full range of talent South Africa can offer.”

As the first candidates start their leadership journeys this week, Dr. Chris van der Hoven, CEO for the University of Stellenbosch Business School explains why they believe this will be such a unique opportunity:

“We believe that the combination of being authentically African and globally accredited is an important element of the contribution Webhelp is making in the development of teams and executives.
“Our faculty and professional staff come from highly diverse backgrounds and feel strongly aligned to the transformational ambitions of Webhelp as a business for Africa. The key account relationship and close partnership allow USB-ED to really understand the business, develop insights into the challenges, and innovate over time to secure impact and relevance.
“Our excitement about working in partnership with a global business in a growing and highly relevant business cannot be overstated.”

Many of these employees will be returning to the world of education while working full-time, so they will be supported by a team of learning process facilitators. This team will help them every step of the way by looking after their individual wellbeing, supporting them to deliver assignments and acting as a friendly hand to guide them through any unfamiliar interactions within the faculty.

Cathy Kalamaras, People Director at Webhelp South Africa is enthusiastic about the possibilities that this new initiative will bring, saying:

“At Webhelp, we truly believe in nurturing the talent of all our people. We work hard to deliver a transformational journey that creates a level playing field and offers all employees an equal opportunity to discover their full potential. This partnership is another exciting step in achieving that, and I am looking forward to seeing our people reach new heights. This programme gives them everything they need to succeed at Webhelp and offers lasting qualifications that they can carry forward throughout their careers.”

Trish Koning, Commercial Director at the University of Stellenbosch Business School adds:

“We are proud to be a partner and look forward to delivering our brand promise in this game-changing leadership acceleration programme. It gives people the opportunity to be the best that they can be and creates a strong pipeline of future leaders.”