We are delighted to confirm we are hosting a Think Tank discussion at this year’s MoneyLive Summit on 28th – 29th March, taking place in London.  

This highly anticipated event is an invaluable platform to collaborate, challenge, and uncover future innovation in the financial services sector, welcoming established industry leaders and exciting fintechs for two days of networking, insights and discussion.  

Topics include women in finance, leaders of tomorrow and the hottest trends in the banking world for 2022 to name a few.  


Representing Webhelp are Brandon Aitken, Director of Global Business Development, and Hervé Mazenod, Managing Director of Financial Services, Gobeyond Partners (part of the Webhelp group), who will explore the business case for customer journey-led transformation.  

Brandon and Hervé will be joined by keynote speaker Matthew Harwood, Head of Customer Messaging, at NatWest.  Matthew is also the Senior Product Owner and a member of the Digital Leadership team where he delivers bank-wide transformation to reimagine how NatWest communicates with its customers. 


Commenting on the event Brandon said:  

 “We’re looking forward to sharing our experience in working with clients to support their customer journey-led transformation and to welcoming Matthew to give a NatWest perspective – it promises to be an informative session.” 

Hervé continues:    

“In a market that is more demanding now than ever, FS firms need to think differently about transformation. Our Think Tank will encourage debate around how the sector can keep up with evolving requirements and trends to pave the way for success in 2022 and beyond.”  


Keep an eye out for first-hand highlights and key takeaways from our Think Tank discussion.  

For more information on financial services trends read Hervé Mazenod’s latest thought leadership piece here.