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Industry Awards
and Recognition

We’re really proud of the value our Webhelpers deliver for our clients every day. So, when that’s recognized by leading analysts and prestigious industry awards, we love to share their successes.

 

Webhelp given top ratings in customer experience globally by Everest Group

Webhelp was named a Major Contender in our first assessment for the Americas, a Major Contender & Star Performer in APAC, and a Leader in EMEA for the fourth consecutive year. Click here to learn more.

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Webhelp Given Top Ratings in Customer Experience Globally by Everest Group

Webhelp, a leading global customer experience BPO player, announces recognition as a Major Contender in its first-ever assessment in the Americas by leading global analyst firm Everest Group’s Customer Experience Management (CXM) in the Americas – PEAK Matrix® Assessment 2022.

Webhelp lifts 4 awards at the ECCCSAs in London

Webhelp has won four top awards at this year’s European Contact Centre & Customer Service Awards, including Gold for Best Pan European Contact Centre with Unilever, the result of a long-term partnership. The leading customer experience and business solutions provider also won Gold for Best Supporting Customer Team, recognizing Webhelp’s Quality Assurance and Customer Experience Teams.

Webhelp and The Sandbox win Top Corporate Partnership award

Webhelp and its client, The Sandbox, a leading decentralized gaming virtual world, were awarded Top Corporate Partnership at the 2022 European Metaverse Awards. In a tight competition among world-class firms and fast-growing metaverse companies, votes from 29 jury members were combined with a popular vote from those attending virtually. The combined voting distinguished Webhelp and The Sandbox as the winners of the category.

Webhelp positioned as a Leader in 2022 Gartner Magic Quadrant for Customer Service BPO

Webhelp, a leading global provider of customer experience (CX) and business solutions, today announced it has been positioned by Gartner® as a Leader in the 2022 Magic Quadrant™ for Customer Service Business Process Outsourcing (CS BPO).1

Webhelp and Signify bring home a win at the Customer Experience Excellence Awards

Webhelp and its global client Signify, brought home an award together at this year’s Customer Experience (CX) Excellence Awards…

Webhelp Named a Leading Impact Sourcing Provider at the 2022 Global Impact Sourcing Awards

Webhelp has been recognized for its pioneering leadership in Impact Sourcing at this year’s Global Impact Sourcing Awards presented by the International Association of Outsourcing Professionals (IAOP)

Webhelp named the Most Innovative CX Provider

Leading Research and Consulting firm Frost & Sullivan names Webhelp as the Most Innovative CX Outsourcing Provider

Webhelp win big at the Engage Awards 2021

We’re very pleased to announce that  Webhelp picked up two awards at last night’s Engage Awards, building on a series of award wins in recent years.

Webhelp’s growth in the BFSI sector earns recognition as a CX leader by NelsonHall

Major international analyst firm NelsonHall has designated Webhelp, the leading global customer experience (CX) and business solutions provider, as a “Leader” for its offerings and abilities in CX services in the banking, financial services, and insurance (BFSI) sector.

Webhelp named as leader by NelsonHall for Customer Care and Sales Capability

Webhelp was recognized as a leader in NelsonHall’s 2021 Vendor Evaluation & Assessment Tool (NEAT) for our exceptional customer care and sales capability on social media. We were also ranked highly for our online reputation management, content moderation, and trust and safety capabilities, validating our teams’ ongoing dedication to support our global partners’ customers and brand reputation. 

Webhelp Given Top Ratings in Customer Experience Globally by Everest Group

Webhelp, a leading global customer experience BPO player, announces recognition as a Major Contender in its first-ever assessment in the Americas by leading global analyst firm Everest Group’s Customer Experience Management (CXM) in the Americas – PEAK Matrix® Assessment 2022.

Webhelp lifts 4 awards at the ECCCSAs in London

Webhelp has won four top awards at this year’s European Contact Centre & Customer Service Awards, including Gold for Best Pan European Contact Centre with Unilever, the result of a long-term partnership. The leading customer experience and business solutions provider also won Gold for Best Supporting Customer Team, recognizing Webhelp’s Quality Assurance and Customer Experience Teams.

Webhelp and The Sandbox win Top Corporate Partnership award

Webhelp and its client, The Sandbox, a leading decentralized gaming virtual world, were awarded Top Corporate Partnership at the 2022 European Metaverse Awards. In a tight competition among world-class firms and fast-growing metaverse companies, votes from 29 jury members were combined with a popular vote from those attending virtually. The combined voting distinguished Webhelp and The Sandbox as the winners of the category.

Webhelp positioned as a Leader in 2022 Gartner Magic Quadrant for Customer Service BPO

Webhelp, a leading global provider of customer experience (CX) and business solutions, today announced it has been positioned by Gartner® as a Leader in the 2022 Magic Quadrant™ for Customer Service Business Process Outsourcing (CS BPO).1

Webhelp and Signify bring home a win at the Customer Experience Excellence Awards

Webhelp and its global client Signify, brought home an award together at this year’s Customer Experience (CX) Excellence Awards…

Webhelp Named a Leading Impact Sourcing Provider at the 2022 Global Impact Sourcing Awards

Webhelp has been recognized for its pioneering leadership in Impact Sourcing at this year’s Global Impact Sourcing Awards presented by the International Association of Outsourcing Professionals (IAOP)

Webhelp named the Most Innovative CX Provider

Leading Research and Consulting firm Frost & Sullivan names Webhelp as the Most Innovative CX Outsourcing Provider

Webhelp win big at the Engage Awards 2021

We’re very pleased to announce that  Webhelp picked up two awards at last night’s Engage Awards, building on a series of award wins in recent years.

Webhelp’s growth in the BFSI sector earns recognition as a CX leader by NelsonHall

Major international analyst firm NelsonHall has designated Webhelp, the leading global customer experience (CX) and business solutions provider, as a “Leader” for its offerings and abilities in CX services in the banking, financial services, and insurance (BFSI) sector.

Webhelp named as leader by NelsonHall for Customer Care and Sales Capability

Webhelp was recognized as a leader in NelsonHall’s 2021 Vendor Evaluation & Assessment Tool (NEAT) for our exceptional customer care and sales capability on social media. We were also ranked highly for our online reputation management, content moderation, and trust and safety capabilities, validating our teams’ ongoing dedication to support our global partners’ customers and brand reputation. 
Webhelp has also continued recent strong growth by investing in its Webhelp Anywhere platform and methodology to support virtual operations and provide tools for talent and workforce management
David Rickard, Vice President Everest Group
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