Content Moderation

We build confidence while engaging users within a trusted platform, in a global environment.

“Mature content moderation and trust & safety experience with proprietary platforms, strategic partnership, functional know-how, and industry-specific deployments.” (NelsonHall)

Quality and compliant user generated content is key to develop your digital platforms. Throughout our robust processes and efficient in-house technologies, your content moderation capabilities scale as volumes evolve. With our think human approach, we protect our content moderators’ mental health.

Build trust and a safe user experience on your platforms with our content moderation solutions and benefit from the best:

Expert Team

  • 3000+ content moderation experts
  • 1 000 000 000 pieces of content in more than 25 languages every year
  • Highly flexible operations including home working and onsite production providing 24/7 availability

Robust Process

  • Facebook Marketing Partner certification
  • Customised guidelines reflecting each brand’s unique values and culture
  • Structured onboarding processes that guarantee high productivity and smooth delivery during peaks.

Specialist Technology

  • Three in one solution (automation, augmented content moderator, real time monitoring)
  • Internal tailor-made artificial intelligence and technological solutions
  • Proprietary virtual workplace solution offering a secure environment whatever the agent’s location.

Talk to us today about how Webhelp’s Moderation services can help you.

3000+

OF FULL TIME EQUIVALENT EMPLOYEES

18

DELIVERY LOCATIONS

200+

CLIENTS

1billion

PIECES OF CONTENT IN MORE THAN 25 LANGUAGES EVERY YEAR

74%

NET PROMOTER SCORE EMPLOYEES IN CONTENT MODERATION INDIA

1.4%

ATTRITION RATE IN CONTENT MODERATION IN INDIA PER MONTH

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