B2B Sales Services
We enable B2B clients to rapidly surge their revenue by designing and managing even the most complex sales journeys. Our 20 years expertise ensures that efficient sales solutions are designed for each sales strategy, in close collaboration with our clients by mapping out targets and implementing the best fitting resolution.
B2B Care Services
Our dedication and passion for service are our key drivers. And because BtoB market is requesting high SLA and NPS and the right comprehension of the client value, we deliver excellent Care Services through outstanding market expertise, innovation and an objective to enhance user experience.
Helpdesk & Technical Support
We deploy AI, voice analytics and other leading technologies to futureproof CX and transform ways of working. IT-Service-Management is not only about IT-Service, we focus on delivering the best possible service. This is how we create value and brilliantly harmonize people and technology. Our Helpdesk solutions, quality & efficiency enhance commercial performance and customer satisfaction. We pay attention to close tickets on time with a human touch.
Reverse Logistics
How you handle customers who need repairs or replacement of damaged or faulty products is a moment of truth for your brand. Poor CX makes customers less likely to re-purchase from you and more likely to publicly talk about their negative experiences. Our Reverse Logistics Service combines essential CX with expert management and reporting of Warranty and Repair processes.
Enterprise Services.B2B Sales.
We enable B2B clients to rapidly surge their revenue by designing and managing even the most complex sales journeys. Our 20 years expertise ensures that efficient sales solutions are designed for each sales strategy, in close collaboration with our clients by mapping out targets and implementing the best fitting resolution.
Enterprise Services.B2B Care.
Our dedication and passion for service are our key drivers. And because BtoB market is requesting high SLA and NPS and the right comprehension of the client value, we deliver excellent Care Services through outstanding market expertise, innovation and an objective to enhance user experience.
Enterprise Services. Helpdesk & Technical support.
We deploy AI, voice analytics and other leading technologies to futureproof CX and transform ways of working. IT-Service-Management is not only about IT-Service, we focus on delivering the best possible service. This is how we create value and brilliantly harmonize people and technology. Our Helpdesk solutions, quality & efficiency enhance commercial performance and customer satisfaction. We pay attention to close tickets on time with a human touch.
Enterprise Services.Reverse logistics.
How you handle customers who need repairs or replacement of damaged or faulty products is a moment of truth for your brand. Poor CX makes customers less likely to re-purchase from you and more likely to publicly talk about their negative experiences. Our Reverse Logistics Service combines essential CX with expert management and reporting of Warranty and Repair processes.



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Demand Marketing guides salespeople to the best business opportunities
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Whitepaper launch: Reimagining service for the new world
News,Article,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,Algeria,Austria,Belgium,Bulgaria,Czech Republic,Denmark,Estonia,Finland,France,Germany,Greece,India,Italy,Ivory Coast,Jordan,Kosovo,Latvia,Lithuania,Madagascar,Morocco,Netherlands,Norway,Poland,Portugal,Puerto Rico,Romania,Singapore,South Africa,Spain,Surinam,Sweden,Switzerland,Turkey,Ukraine,United Kingdom,United States of America,Argentina,Brazil
How the Yodel and Webhelp partnership faced the challenge of COVID-19
News,Article,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Technology services,Enterprise services,Fashion & Luxury,High Tech & Media,Algeria,Austria,Belgium,Bulgaria,Czech Republic,Denmark,Estonia,Finland,France,Germany,Greece,India,Italy,Ivory Coast,Jordan,Kosovo,Latvia,Lithuania,Madagascar,Morocco,Netherlands,Norway,Poland,Portugal,Puerto Rico,Romania,Singapore,South Africa,Spain,Surinam,Sweden,Switzerland,Turkey,Ukraine,United Kingdom,United States of America,Argentina,Brazil
Fast Fashion, online retail growth and the future of the high-street
News,Article,Sales,Consulting services,Analytics & managed services,Enterprise services,Travel & Leisure,Algeria,Austria,Belgium,Bulgaria,Czech Republic,Denmark,Estonia,Finland,France,Germany,Greece,India,Italy,Ivory Coast,Jordan,Kosovo,Latvia,Lithuania,Madagascar,Morocco,Netherlands,Norway,Poland,Portugal,Puerto Rico,Romania,Singapore,South Africa,Spain,Surinam,Sweden,Switzerland,Turkey,Ukraine,United Kingdom,United States of America,Argentina,Brazil
The future of travel in the post COVID world
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Five key questions for CEOs, a response to McKinsey Digital
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Customer engagement insight for 2020 and beyond
News,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Fashion & Luxury,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,India,South Africa,United Kingdom,United States of America
Sectors impacted by the COVID-19 lockdown
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How the game is changing for CX markets and channels
Our latest news
News,Article,Retail & E-Commerce,Commercial assistance,Sales,Enterprise services,Automotive & Mobility,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,Algeria,Austria,Belgium,Bulgaria,Czech Republic,Denmark,Estonia,Finland,France,Germany,Greece,India,Italy,Ivory Coast,Jordan,Kosovo,Latvia,Lithuania,Madagascar,Morocco,Netherlands,Norway,Poland,Portugal,Puerto Rico,Romania,Singapore,South Africa,Spain,Surinam,Sweden,Switzerland,Turkey,Ukraine,United Kingdom,United States of America,Argentina,Brazil
Demand Marketing guides salespeople to the best business opportunities
News,Article,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,India,South Africa,United Kingdom,United States of America
Whitepaper launch: Reimagining service for the new world
News,Article,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,Algeria,Austria,Belgium,Bulgaria,Czech Republic,Denmark,Estonia,Finland,France,Germany,Greece,India,Italy,Ivory Coast,Jordan,Kosovo,Latvia,Lithuania,Madagascar,Morocco,Netherlands,Norway,Poland,Portugal,Puerto Rico,Romania,Singapore,South Africa,Spain,Surinam,Sweden,Switzerland,Turkey,Ukraine,United Kingdom,United States of America,Argentina,Brazil
How the Yodel and Webhelp partnership faced the challenge of COVID-19
News,Article,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Technology services,Enterprise services,Fashion & Luxury,High Tech & Media,Algeria,Austria,Belgium,Bulgaria,Czech Republic,Denmark,Estonia,Finland,France,Germany,Greece,India,Italy,Ivory Coast,Jordan,Kosovo,Latvia,Lithuania,Madagascar,Morocco,Netherlands,Norway,Poland,Portugal,Puerto Rico,Romania,Singapore,South Africa,Spain,Surinam,Sweden,Switzerland,Turkey,Ukraine,United Kingdom,United States of America,Argentina,Brazil
Fast Fashion, online retail growth and the future of the high-street
News,Article,Sales,Consulting services,Analytics & managed services,Enterprise services,Travel & Leisure,Algeria,Austria,Belgium,Bulgaria,Czech Republic,Denmark,Estonia,Finland,France,Germany,Greece,India,Italy,Ivory Coast,Jordan,Kosovo,Latvia,Lithuania,Madagascar,Morocco,Netherlands,Norway,Poland,Portugal,Puerto Rico,Romania,Singapore,South Africa,Spain,Surinam,Sweden,Switzerland,Turkey,Ukraine,United Kingdom,United States of America,Argentina,Brazil