B2B Outsourced Sales

Your sales strategy is key for your growth. Ensure your business capitalizes on every opportunity with Webhelp’s best-in-class combination of data, technology, and human expertise. Our outsourced sales teams provide innovative solutions across the full B2B sales cycle to maximize client value and revenue growth.

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B2B Care Services

Our dedication and passion for service are our key drivers. And because B2B market is requesting high SLA and NPS and the right comprehension of the client value, we deliver excellent Care Services through outstanding market expertise, innovation and an objective to enhance user experience.

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Helpdesk & Technical Support

We deploy AI, voice analytics and other leading technologies to futureproof CX and transform ways of working. IT-Service-Management is not only about IT-Service, we focus on delivering the best possible service. This is how we create value and brilliantly harmonize people and technology. Our Helpdesk solutions, quality & efficiency enhance commercial performance and customer satisfaction. We pay attention to close tickets on time with a human touch.

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Reverse Logistics

How you handle customers who need repairs or replacement of damaged or faulty products is a moment of truth for your brand. Poor CX makes customers less likely to re-purchase from you and more likely to publicly talk about their negative experiences. Our Reverse Logistics Service combines essential CX with expert management and reporting of Warranty and Repair processes.

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