As a solution designer, a technology enabler and an outstanding technical service provider, our solutions will transform your business.
A successful Helpdesk combines the right tools and efficient processes with skilled and knowledgeable personnel to create flawless user experiences and that’s exactly what Webhelp is all about.
We deliver tailored Technical and Helpdesk Solutions that bring all of these elements together to add economic value for clients and great experiences for users. Our Helpdesk specialists are not only trained in service, we also instil advanced technical skills which makes them highly competent in swiftly resolving inquiries with first-time contact.
1.5%
73%
USER SATISFACTION RELATES TO SPEED
1.7
MB AI HAS THE POTENTIAL TO IMPROVE SELF-SERVICE
90%
FIRST CALL RESOLUTION