Patient Support Programs
Patient Support Programs have proven to be a strong leverage for pharmaceutical companies who need to create preference among HPCs, increase adherence to treatment and collect real-life data that will help them maintain their pricing. We bring a unique wealth of expertise that combines skills of healthcare professionals with specifically designed tools to build and operate those programs.
Pharmaceutical promotion & sales
Price pressure and fierce competition force pharma companies to rethink their traditional field promotion model.
We leverage our qualified database and proprietary tools to design and operate dedicated multichannel programs. Our expertise covers a large range of activities aiming at boosting prescriptions or sales and improving healthcare professional awareness and satisfaction at an optimized cost.
Pharmaceutical promotion & sales
Price pressure and fierce competition force pharma companies to rethink their traditional field promotion model.
We leverage our qualified database and proprietary tools to design and operate dedicated multichannel programs. Our expertise covers a large range of activities aiming at boosting prescriptions or sales and improving healthcare professional awareness and satisfaction at an optimized cost.
Patient Support Programs
Patient Support Programs have proven to be a strong leverage for pharmaceutical companies who need to create preference among HPCs, increase adherence to treatment and collect real-life data that will help them maintain their pricing.
We bring a unique wealth of expertise that combines skills of healthcare professionals with specifically designed tools to build and operate those programs.
Client stories
People analytics @ Webhelp
Our investment in technology and analytics to deliver outstanding customer experiences is helping our clients improve…
Remote service for fashion
Our client, a multinational e-commerce marketplace wanted to re-invigorate their service and business.
NPS improvement for Telco
Webhelp started working with our client, one of the major telco providers, in 2004. We provide customer experience…
Virtual customer service operations
Our client, a multinational clothing retail company, decided to outsource part of their customer service operations for…
Client stories
People analytics @ Webhelp
Our investment in technology and analytics to deliver outstanding customer experiences is helping our clients improve…
Remote service for fashion
Our client, a multinational e-commerce marketplace wanted to re-invigorate their service and business.
NPS improvement for Telco
Webhelp started working with our client, one of the major telco providers, in 2004. We provide customer experience…
Virtual customer service operations
Our client, a multinational clothing retail company, decided to outsource part of their customer service operations for…
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How the Yodel and Webhelp partnership faced the challenge of COVID-19
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Five key questions for CEOs, a response to McKinsey Digital
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Sectors impacted by the COVID-19 lockdown
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How the game is changing for CX markets and channels
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Can the Crisis Curve create a roadmap for CX transformation and stability?
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The importance of emotional connection with customers during the Coronavirus.
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Industry collaboration during the Covid-19 crisis in South Africa
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Whitepaper launch: Reimagining service for the new world
News,Article,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,Algeria,Austria,Belgium,Bulgaria,Czech Republic,Denmark,Estonia,Finland,France,Germany,Greece,India,Italy,Ivory Coast,Jordan,Kosovo,Latvia,Lithuania,Madagascar,Morocco,Netherlands,Norway,Poland,Portugal,Puerto Rico,Romania,Singapore,South Africa,Spain,Surinam,Sweden,Switzerland,Turkey,Ukraine,United Kingdom,United States of America,Argentina,Brazil
How the Yodel and Webhelp partnership faced the challenge of COVID-19
News,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,India,South Africa,United Kingdom,United States of America
Five key questions for CEOs, a response to McKinsey Digital
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