Customer Services
Our highly qualified teams understand your customers’ needs. Whether they are consumers, patients or healthcare professionals (from clinical staff to wholesalers and pharmacists), we are able to respond quickly and accurately to their requests.
We offer a wide range of services – leveraging our 20 + years of healthcare expertise that can be adapted to your needs and specifications.
Pharmaceutical promotion & sales
Price pressure and fierce competition force pharma companies to rethink their traditional field promotion model.
We leverage our qualified database and proprietary tools to design and operate dedicated multichannel programs. Our expertise covers a large range of activities aiming at boosting prescriptions or sales and improving healthcare professional awareness and satisfaction at an optimized cost.
Patient Support Programs
Patient Support Programs have proven to be a strong leverage for pharmaceutical companies who need to create preference among HPCs, increase adherence to treatment and collect real-life data that will help them maintain their pricing. We bring a unique wealth of expertise that combines skills of healthcare professionals with specifically designed tools to build and operate those programs.
Pharmaceutical promotion & sales
Price pressure and fierce competition force pharma companies to rethink their traditional field promotion model.
We leverage our qualified database and proprietary tools to design and operate dedicated multichannel programs. Our expertise covers a large range of activities aiming at boosting prescriptions or sales and improving healthcare professional awareness and satisfaction at an optimized cost.
Patient Support Programs
Patient Support Programs have proven to be a strong leverage for pharmaceutical companies who need to create preference among HPCs, increase adherence to treatment and collect real-life data that will help them maintain their pricing.
We bring a unique wealth of expertise that combines skills of healthcare professionals with specifically designed tools to build and operate those programs.

Client stories
The Very Group
The Very Group have revolutionised their business in recent years, becoming one of the UK’s leading pureplay digital…
Client stories
The Very Group
The Very Group have revolutionised their business in recent years, becoming one of the UK’s leading pureplay digital…


Let's talkabout you!
Our latest news
News,Article,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,India,South Africa,United Kingdom,United States of America
Whitepaper launch: Reimagining service for the new world
News,Article,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,Algeria,Austria,Belgium,Bulgaria,Czech Republic,Denmark,Estonia,Finland,France,Germany,Greece,India,Italy,Ivory Coast,Jordan,Kosovo,Latvia,Lithuania,Madagascar,Morocco,Netherlands,Norway,Poland,Portugal,Puerto Rico,Romania,Singapore,South Africa,Spain,Surinam,Sweden,Switzerland,Turkey,Ukraine,United Kingdom,United States of America,Argentina,Brazil
How the Yodel and Webhelp partnership faced the challenge of COVID-19
News,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,India,South Africa,United Kingdom,United States of America
Five key questions for CEOs, a response to McKinsey Digital
News,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,India,South Africa,United Kingdom,United States of America
Customer engagement insight for 2020 and beyond
News,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Fashion & Luxury,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,India,South Africa,United Kingdom,United States of America
Sectors impacted by the COVID-19 lockdown
News,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,India,South Africa,United Kingdom,United States of America
How the game is changing for CX markets and channels
News,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,India,South Africa,United Kingdom,United States of America
Can the Crisis Curve create a roadmap for CX transformation and stability?
Our latest news
News,Article,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,India,South Africa,United Kingdom,United States of America
Whitepaper launch: Reimagining service for the new world
News,Article,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,Algeria,Austria,Belgium,Bulgaria,Czech Republic,Denmark,Estonia,Finland,France,Germany,Greece,India,Italy,Ivory Coast,Jordan,Kosovo,Latvia,Lithuania,Madagascar,Morocco,Netherlands,Norway,Poland,Portugal,Puerto Rico,Romania,Singapore,South Africa,Spain,Surinam,Sweden,Switzerland,Turkey,Ukraine,United Kingdom,United States of America,Argentina,Brazil