We engage your collections customers in a positive debt recovery scheme by combining a data and digital approach with human contact, creating new and lasting customer relationships.

We help you to understand the root causes behind non-payment and set measures to minimize your debtor days. We deliver personalized customer journeys using our:

Expert team

• Dedicated to B2B and B2C debt collection management
• Expertise in many different industries
• Flexible operating models with pooled and dedicated teams

Robust process

• Continuous improvement processes through data management and customer insights
• Customized approach combining human expertise and efficient digital tools
• Collaborative working methods in triple-win settings: individual agent targets, as well as our variable pricing models aligned to your business needs

Specialist technology

• Expertise on large scale inbound & outbound campaigns
• Smart Interaction: contact automation and feedback management platform
• Digital system for payments (work from home possible)
• Cockpit monitoring and alerting

Would you like to benefit from our debt collection services? Contact us.