We engage your collections customers in a positive debt recovery scheme by combining a data and digital approach with human contact, creating new and lasting customer relationships.
We help you to understand the root causes behind non-payment and set measures to minimize your debtor days. We deliver personalized customer journeys using our:
Expert team
- Dedicated to B2B and B2C debt collection management
- Expertise in many different industries
- Flexible operating models with pooled and dedicated teams
Robust process
- Continuous improvement processes through data management and customer insights
- Customized approach combining human expertise and efficient digital tools
- Collaborative working methods in triple-win settings: individual agent targets, as well as our variable pricing models aligned to your business needs
Specialist technology
- Expertise on large scale inbound & outbound campaigns
- Smart Interaction: contact automation and feedback management platform
- Digital system for payments (work from home possible)
- Cockpit monitoring and alerting
Would you like to benefit from our debt collection services? Contact us.
35+
years of experience in payment
1.5
BILLION OF EUROS CASH-IN PER YEAR
1000
PEOPLE DEDICATED TO PAYMENT SERVICES
35
COUNTRIES COVERED
1
PAYMENT INSTITUTION - ACPR LICENCE
1
DEBT COLLECTION AGENCY (SOLVENCIA)
Receivables management for white labels
- Client/Supplier BPO billing
- Prevention of unpaid debt
- Management of multi-payment methods collection
- Reconciliation & lettering
- Management and commercial collection of late payment
Amicable Debt collection (Mandate)
- Group collection agency
- Solvencia
- Bailiffs
Judicial debt collection
- Network of lawyers and bailiffs
- Bailiffs
