We engage your collections customers in a positive debt recovery scheme by combining a data and digital approach with human contact, creating new and lasting customer relationships.

We help you to understand the root causes behind non-payment and set measures to minimize your debtor days. We deliver personalized customer journeys using our:

Expert team

  • Dedicated to B2B and B2C debt collection management
  • Expertise in many different industries
  • Flexible operating models with pooled and dedicated teams

Robust process

  • Continuous improvement processes through data management and customer insights
  • Customized approach combining human expertise and efficient digital tools
  • Collaborative working methods in triple-win settings: individual agent targets, as well as our variable pricing models aligned to your business needs

Specialist technology

  • Expertise on large scale inbound & outbound campaigns
  • Smart Interaction: contact automation and feedback management platform
  • Digital system for payments (work from home possible)
  • Cockpit monitoring and alerting

Would you like to benefit from our debt collection services? Contact us.

35+

years of experience in payment

1.5

BILLION OF EUROS CASH-IN PER YEAR

1000

PEOPLE DEDICATED TO PAYMENT SERVICES

35

COUNTRIES COVERED

1

PAYMENT INSTITUTION - ACPR LICENCE

1

DEBT COLLECTION AGENCY (SOLVENCIA)

Receivables management for white labels

  • Client/Supplier BPO billing
  • Prevention of unpaid debt
  • Management of multi-payment methods collection
  • Reconciliation & lettering
  • Management and commercial collection of late payment

Amicable Debt collection (Mandate)

  • Group collection agency
    • Solvencia
  • Bailiffs

Judicial debt collection

  • Network of lawyers and bailiffs
  • Bailiffs

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