Resources

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Webhelp: Setting the agenda for BPO CX in Africa

Africa is a continent of near-limitless opportunity for a range of customer experience outsourcing services. Find out how Africa is setting the BPO…

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Whitepaper: The sun rises – The role and opportunities of B2B marketplaces in a post-Covid world

“The sun rises - The role and opportunities of B2B marketplaces in a post-Covid world”, goes further into…

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Whitepaper: Using KYC to deliver competitive differentiation

The process of knowing your customer, commonly shortened to KYC, describes the actions that organisations undertake to verify…

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Whitepaper: Reimagining service for the new world

A framework for tomorrow’s successful customer-focused operating models

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Identity verification meets our KYC proven strategies

Fraud and economic crime rates remain on record highs, negatively impacting many companies than ever before. And if…

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Trends 2020 – Upply is digitalising the supply chain and integrating Webhelp Payment Services solutions!

A preferred marketplace for transport and logistics professionals, Upply brings increased transparency and fluidity to the supply chain…

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Outsourcing your receivables management to boost your business

Companies outsource primarily to cut costs. But today, it is not only about cutting costs but also about…

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B2B Marketplaces – Limits of the Marketplace model for Global Account customers (1/2)

In B2B distribution, the new challenge is to massively expand the product offering. The Marketplace model has rapidly…

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3 key questions about your marketplace business model

One of the main marketplace elements you should consider is, of course, the business model and profitability. How…

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2019: marketplaces set to take the B2B market by storm

We look back at the B2B marketplace morning discussion to explain the main changes and challenges set to…

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[Fashion] Growing your business without cash flow problems!

Growing your fashion brand without having to worry about cash flow problems? This is the kind of service…

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[Fashion] Take advantage of the “Made in Spain” boom

In recent years, the “Made in Spain” tag-line has positioned itself like never before in the fashion footwear…

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Tips to optimise your business’ cash flow

Priscilla Jokhoo, Business Services Director at the Fédération Française du Prêt à Porter Féminin, who has organised the…

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Tips to conquer an Italian market

Italy is a priority market for fashion and ready-to-wear brands, hence the dedicated Italy workshop that took place…

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Marketplace : Vendeurs, Pure Players et Distributeurs, quel est votre rôle ?

Sur une marketplace B2B on peut retrouver trois types d’acteurs : ceux qui la rejoignent, c’est-à-dire les vendeurs, et…

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