Technical Support Services

Our highly skilled advisors have outstanding product and process knowledge to promptly and accurately resolve inquiries. From complex software and hardware issues, CRM tool, product fulfilment tool, logistics to multi-channel customer communication, our support includes a wide-ranging portfolio of tailored technical services. We augment tools and processes to provide your customer with the best possible service.

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News,Article,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Fashion & Luxury,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,India,South Africa,United Kingdom,United States of America

Whitepaper launch: Reimagining service for the new world

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News,Article,Retail & E-Commerce,Commercial assistance,Technical support,Analytics & managed services,Technology services,Digital services,Automotive & Mobility,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,India,South Africa,United Kingdom,United States of America

The importance of remaining human, in the switch to digital learning

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News,Article,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,Algeria,Austria,Belgium,Bulgaria,Czech Republic,Denmark,Estonia,Finland,France,Germany,Greece,India,Italy,Ivory Coast,Jordan,Kosovo,Latvia,Lithuania,Madagascar,Morocco,Netherlands,Norway,Poland,Portugal,Puerto Rico,Romania,Singapore,South Africa,Spain,Surinam,Sweden,Switzerland,Turkey,Ukraine,United Kingdom,United States of America,Argentina,Brazil

How the Yodel and Webhelp partnership faced the challenge of COVID-19

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News,Article,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Technology services,Enterprise services,Fashion & Luxury,High Tech & Media,Algeria,Austria,Belgium,Bulgaria,Czech Republic,Denmark,Estonia,Finland,France,Germany,Greece,India,Italy,Ivory Coast,Jordan,Kosovo,Latvia,Lithuania,Madagascar,Morocco,Netherlands,Norway,Poland,Portugal,Puerto Rico,Romania,Singapore,South Africa,Spain,Surinam,Sweden,Switzerland,Turkey,Ukraine,United Kingdom,United States of America,Argentina,Brazil

Fast Fashion, online retail growth and the future of the high-street

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News,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,India,South Africa,United Kingdom,United States of America

Five key questions for CEOs, a response to McKinsey Digital

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News,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,India,South Africa,United Kingdom,United States of America

Customer engagement insight for 2020 and beyond

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News,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Fashion & Luxury,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,India,South Africa,United Kingdom,United States of America

Sectors impacted by the COVID-19 lockdown

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News,Article,Technical support,Consulting services,Technology services,Enterprise services,Financial Services,High Tech & Media,Utilities & Public Services,India,South Africa,United Kingdom,United States of America

How CX can help the insurance industry survive in 2020 and beyond

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News,Article,Commercial assistance,Technical support,Analytics & managed services,Technology services,Utilities & Public Services,India,South Africa,United Kingdom,United States of America

Which new markets are growing under COVID-19, and how can quality CX help them thrive?

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News,Retail & E-Commerce,Commercial assistance,Technical support,Sales,Consulting services,Analytics & managed services,Technology services,Legal Services,Digital services,Enterprise services,Healthcare services,Automotive & Mobility,Fashion & Luxury,Financial Services,Healthcare,High Tech & Media,Utilities & Public Services,Telecom,Travel & Leisure,India,South Africa,United Kingdom,United States of America

How the game is changing for CX markets and channels

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