We’ll help you make the most of the insight to be found in your customer contact data. We utilise the data to predict future behaviour (purchase, repeat contact, detract, churn) turning the insight into personalised next best action triggers.
We use fact-based contact insights to help you prioritise improvements in operational performance. Increasing customer value from data driven sales and service offers. Improving your customer satisfaction and responding to customer feedback with:
Our people:
• ~100 multilingual content managers
• Experienced consultants backed by a central data science team
• Blending analytics with operational expertise
Our Processes:
• Bringing insight to life with data visualization
• Focussing on test & learn within model offices
• GDPR compliance from brief to project completion
Our Systems:
• Webhelp’s own Smart Interaction Voice of Customer solution
• Analytics workbench, visualisation &; big data processing
• Investing in specialist analytics tech &; digital businesses
Talk to us today about how Webhelp’s Analytics services can help you.
Let's talkabout you!


Let's talkabout you!
Our latest news
How we create value for your business
ŞİRKETLERE DEĞER YARATACAK ÇÖZÜMLER SUNUYORUZ
With billions of active users online every day, it's vital we safeguard platforms from harmful content and…
İçerik Moderatörlerinin Önemi Her Geçen Gün Hissediliyor
With billions of active users online every day, it's vital we safeguard platforms from harmful content and…
Mükemmel Müşterinin Anahtarı Çalışan Deneyimi
With billions of active users online every day, it's vital we safeguard platforms from harmful content and…
İSTİHDAMI ARTIRACAK PROJELER ÖNCELİĞİMİZ
Webhelp has been recognized as an industry leader in Frost and Sullivan’s 2021 Frost Radar™ report, ranked as…