The emergence
of new players
Fintech, neo-banks, 100% mobile banks… So many new players that have revolutionised the model used with the traditional players. In a sector that is still very much driven by cultural and social weight, the appearance of these new structures is pushing traditional models to innovate and be more agile, particularly in simplifying the customer journey.
The importance
of legislation
In the financial services sector, regulation plays an important role and forces players to be agile and flexible. Working with an expert partner who is able to adapt to the different organisations enables you to seize the opportunities that legislation offers and to respond to the constraints it imposes.
The integration
of digital
One of the challenges for stakeholders in the sector is also to rethink their model to include digital at the heart of their strategy. Although some life projects still require a physical appointment, it is important to be able to offer a seamless experience at all points of contact through an omnichannel approach with the help of a specialised partner, to optimise and rationalise costs.
The emergence
of new players
Fintech, neo-banks, 100% mobile banks… So many new players that have revolutionised the model used with the traditional players. In a sector that is still very much driven by cultural and social weight, the appearance of these new structures is pushing traditional models to innovate and be more agile, particularly in simplifying the customer journey.
The importance
of legislation
In the financial services sector, regulation plays an important role and forces players to be agile and flexible. Working with an expert partner who is able to adapt to the different organisations enables you to seize the opportunities that legislation offers and to respond to the constraints it imposes.
The integration
of digital
One of the challenges for stakeholders in the sector is also to rethink their model to include digital at the heart of their strategy. Although some life projects still require a physical appointment, it is important to be able to offer a seamless experience at all points of contact through an omnichannel approach with the help of a specialised partner, to optimise and rationalise costs.
Why we are the perfect match
A team of specialized experts
Our entity dedicated to the financial sector is made up of certified and specialised experts who assist you on all your issues, even the most sensitive ones and the various regulatory challenges. Diversified expertise dedicated to your service.
Adapted to your organization
Thanks to our partnerships with all the professions and players in the sector, we can offer you comprehensive support that takes into account your problems. From traditional models to “digital native” models, we provide you with customised solutions.
End-to-end solutions
We offer end-to-end solutions that cover the entire customer journey from the first point of contact. We provide you with a wide range of expertise, from the initial contact, through banking approval, to KYC management of your customers.
Client stories
Financial Services Market
It was back in 1999 when our client, a leading investment bank approached us to become their partner. Excited about…
Client stories
Financial Services Market
It was back in 1999 when our client, a leading investment bank approached us to become their partner. Excited about…
Latest news about Financial Services
Reflections on ‘The business case for customer journey transformation in financial services’ Think Tank
What should financial services firms consider when pursuing customer-led transformation?
Where cryptocurrency meets Know Your Customer
As we sit on the cusp of a new era for crypto, the question we’re asking is – how critical is KYC going to be?
The business case for customer-led transformation in financial services
Exploring the crucial business case for holistic, flexible, and connected customer-led transformation programmes.
Latest news about Financial Services
Reflections on ‘The business case for customer journey transformation in financial services’ Think Tank
What should financial services firms consider when pursuing customer-led transformation?
Where cryptocurrency meets Know Your Customer
As we sit on the cusp of a new era for crypto, the question we’re asking is – how critical is KYC going to be?
The business case for customer-led transformation in financial services
Exploring the crucial business case for holistic, flexible, and connected customer-led transformation programmes.
