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8 ways to hire smarter (better, faster, stronger)

In a marketplace where candidates have never had so much power and choice, Marcy Sumner, Head of Recruitment for…

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How do you know if your outsourced service strategy is right for your business?

Simon Garabette, Webhelp’s SVP Operations for North America digs a little deeper into what a business needs to consider…

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CX Leaders to Benefit from New Behavioral Science Practice at Gobeyond Partners

Richard Chataway appointed Director of new Nudge Practice bringing 15 years of experience in delivering positive…

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What does the future of customer service look like?

At the Future of Service conference in London, hosted by Webhelp and Gobeyond Partners, we explored how we can all…

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How companies can take impact sourcing to the next level

Impact Sourcing programs can help companies on their journey to creating a more diverse, equitable and inclusive…

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Debt collection rates increased by 15% thanks to expert use of data

In the context of managing bad debts, data makes it possible to address customers intelligently. As a result,…

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Webhelp Achieves the ‘Gold Standard’ For Data Processing

We believe in actions not words. Webhelp are one of only 16 companies in the world which have achieved Binding…

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OneShot #8 The Metaverse

Something is happening in the Metaverse. We dive right in to discover what's going on in this virtual world with the…

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