Willkommen in Deutschland *

* Hello! Welcome to Germany

Germany – a country with a great tradition

The Federal Republic of Germany is located at the heart of Europe and ranks as one of its economically strongest countries. Since 1990, this cosmopolitan, democratic country has consisted of 16 federal states, with a federal capital and a seat of government in Berlin. With almost 83 million citizens and an area of 357,582 square kilometres, Germany not only has a diverse flora and fauna or world-famous and historically significant sights – more and more young professionals and interns from all over the world are starting their careers in Germany. A country with great traditions and a living present.

Webhelp Germany

Following the merger with the “Sellbytel Group” at the end of 2018, Webhelp expanded its geographical presence in Europe and enhanced its portfolio with an extensive list of international brands and solutions. Sellbytel, which was founded by Michael Raum, looked back on more than 30 years of industry experience at the time of the acquisition and developed a strong presence in the regions of Germany, Spain, Portugal, Malaysia and Puerto Rico. With more than 3,500 employees across 11 locations, Germany is now an integral part of the Webhelp family. Strategically located, Germany borders 9 neighbouring countries: the Netherlands, Belgium, Luxembourg, France, Switzerland, Austria, the Czech Republic, Poland and Denmark – offering potential for a location solution for businesses, both inside and outside the DACH market.

Your Outsourcing Partner in the DACH region and beyond

At Webhelp Germany, as throughout the Webhelp Group, we are focused on sustainable growth. By embracing technology, we develop long-lasting solutions that make a difference to the lives of people and businesses. Combining our years of experience in business process and customer experience outsourcing, we design tailor-made solutions for exceptional customer journeys, in close collaboration with our partners.
We strive for reliable relationships with our customers, with long lasting partnerships across a wide range of industries including Hightech, Retail & FMCG, Fashion, Financial Services, Automotive, Logistics, Public Services, Travel & Leisure, Telecommunications and many more. From transforming your digital services to consulting and outsourcing your contact centre, we have the perfect location solution for your business. And thanks to our local presence in the DACH region, we are always close to you!

Webhelp Germany – Onshore solutions made easy!

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Our Webhelper in Germany

Making business more human! Our vision shows what it’s all about: Without people and each one of our Webhelper, we wouldn’t be as successful as we are today!
There is no ‚we‘ in Webhelp without you! Teamwork isn’t just a theory for us, it’s truly at the heart of what we do. At Webhelp we always start with the people – including both employees and customers. Every Webhelper brings humanity and empathy to their work. As well, our customers have individual needs, requirements and expectations. Our aim is to exceed these requirements and expectations. We call this the wow effect, which you can only achieve if you think outside the box and put yourself in the customer’s shoes. Because we are
passionate Game-Changers.

By providing excellent customer service across all channels and through innovative, technology-based solutions, we are aiming to strengthen the customer relationships of our renowned partners. This is how we sustainably increase our business performance. We attach great importance to close, strategic relationships with our business partners, who have trusted us for years across all national borders in areas such as marketing, sales, payment processing and customer service.

Start your career at Webhelp and choose the career path that’s right for you.

Working inGermany

At Webhelp Germany, we enjoy every day by bringing fun into our jobs! We are dedicated to our work and that’s why it’s important to celebrate the wins – no matter how big or small. In addition to our global actions and initiatives to appreciate every single employee, we also rely on local – cross-site – engagement initiatives to create a positive working environment for all our Webhelpers! This is how we reinforce our connection, focus on the achievements of our Webhelpers and bring fun into our daily work.

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